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If you need to contact us regarding order status, special requests, or problems, please use the forum as the first point of contact. If we cannot answer your question on there, or you need the matter handled privately, please email us at
In a case where you need immediate help, or cannot get a response from the other methods, you can call us at
865-696-4664
Please use this form of contact as a last resort, and also be mindful of the local time when calling. We are located in East Tennessee, US, and are in the Eastern Time Zone. |